The General data protection regulation of 27 April 2016 (GDPR) has been applied since 25 may 2018. It imposes strict rules and conditions on companies and traders in the processing of personal data of their customers and prospects in order to protect their privacy.
Art. 2 the controller
The "controller" of your personal data is the person responsible for the site you are using and for which you have provided data.
Art. 3 legal basis for data processing and use
We may only use your personal data for both legitimate and necessary purposes (art. 6 of the GDPR
): these purposes are, inter alia,
- Communication of information, offers and prospect;
- Communications in connection with the execution of a contract;
Art. 4 What is personal data
Personal data includes all the information that concerns you and on the basis of which you can be identified. Your personal data can therefore include:
- Data relating to your identity (surname, first name, address, company name);
- Personal status data (phone number, personal e-mail,…);
- Data specific to the object of your contact (price, information request)
How do we use your information? Wh
o do we share your information with?
Art. 5 sources and origins of personal data
In principle, you are the source of the data we have since you have registered them on your contact card.
Art. 6 access to personal data
Your data are mainly for internal use, they are used to contact you to allow us to answer your request for price or information. They are not forwarded to any third party without you having been informed.
Art. 7 duration of data retention
We put the necessary means in place to ensure that the retention of personal data for the purposes described above does not exceed the legal durations.
Art. 8 What are your rights?
We undertake to take appropriate technical and organisational measures to ensure the security of the processing of personal data of each individual (art. 32 of the GDPR).
- Right of access (art. 15 of the GDPR);
We grant everyone the right to access their own personal data and the right to obtain or make a copy thereof to the extent reasonable.
- Right of rectification (art. 16 GDPR);
We recognize the possibility of requesting rectification of erroneous data and asking to complete what needs to be corrected.
- Right to oblivion (art. 17 of the GDPR) and right to the limitation of treatment (art. 18 of the GDPR);
We undertake to grant the deletion of your personal data in particular in the following cases:
- Data no longer necessary in view of the purposes for which it was collected or processed;
- You oppose the treatment;
- The personal data have been subjected to illicit treatment;
- Right to lodge a claim (art. 77 of the GDPR);
The customer has the right to submit at any time a claim to the Privacy Commission if he considers that the processing of his personal data constitutes a violation of GDPR.
Art. 9. Our commitment
We aim to implement security techniques to protect data stored against unauthorized access, inappropriate uses, alterations, unlawful or accidental destruction and accidental loss.
Art. 10. Procedure in case of violation
It is always possible that personal data processed as part of the contractual relationship fall into the wrong hands as a result of human error, computer error, etc.
Where the violation poses a high risk to the rights and freedoms of the person, we shall immediately inform him of the facts and measures. We will ensure that the necessary notification of the violation in question is made to the Privacy Commission within 72 hours after being aware of it, unless the violation does not present a high risk to the rights and freedoms of the EP person. Art. 32-34 of the GDPR).
Art. 11. Consent
You give your express, informed and unambiguous consent for the processing of personal data as described in this privacy notice. You have the right to withdraw your consent at any time, upon written request. We reserve the right to modify this privacy notice.